Welcome to Calarys Connect! These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and CALARYS LTD ("we," "us," or "our"), concerning your access to and use of the Calarys Connect mobile application (the "App") and the website calarys.com (the "Website").
Calarys Ltd is registered in England and Wales under Company Registration Number: 17372568. Our registered office is located at College House, 2nd Floor, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom.
By downloading the App, creating an account, or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you are expressly prohibited from using our Services and must uninstall the App immediately.
1. Services Description
Calarys Connect is a personal assistant and productivity platform designed to help users streamline, organize, and execute daily personal tasks, schedules, and lifestyle integration actions, such as scheduling, calendar management, dining reservations, and takeaway ordering (the "Services").
The core functionality of the Service relies on the allocation of a virtual, dedicated telephone number provided through the App. Users are required to purchase a subscription plan or service package to acquire a virtual telephone number and fully access the App’s features.
2. Eligibility and Account Security
- You must be at least 13 years of age to access or use our Services.
- To use the App, you must register for an account using a valid email address. You agree to provide true, accurate, current, and complete information during registration, and complete the mandatory identity verification process as requested.
- You are solely responsible for safeguarding your account password and security credentials. Calarys Ltd cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.
3. Telecommunication and Virtual Number Use
- Allocation and Ownership: Any virtual telephone number allocated to you is licensed, not sold. You do not own the telephone number. If your subscription plan expires, is terminated, or remains unpaid, we reserve the right to immediately reclaim, deactivate, and reassign the telephone number.
- Acceptable Use: You agree not to use the allocated virtual telephone number for spam, automated telemarketing, harassment, spoofing, prank calling, or any illegal or fraudulent activities. Violation of this clause will result in immediate termination of your account without a refund.
4. Subscriptions and In-App Purchases
- Subscription Plans: Access to the core virtual number services requires a paid subscription. Pricing, billing cycles, and package details are clearly displayed within the App at the time of purchase.
- Billing and Renewal: All payments are processed securely via Apple In-App Purchases or Google Play Billing. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.
- Refund Policy: Except as required by applicable UK consumer law, all purchases and subscription fees are non-refundable.
5. Third-Party Services and Map Integration (Critical Disclaimer)
The App contains features that allow you to interact with, book, or purchase services from third-party merchants, such as restaurant table bookings ("Book a table") and food delivery platforms ("Order a takeaway").
- Map Data Accuracy: Restaurant, merchant, and business locations and contact phone numbers within the App are retrieved by calling official third-party map APIs (such as Apple Maps and Google Maps). Calarys Ltd does not guarantee the accuracy, completeness, or timeliness of map-related data or merchant contact details.
- No Ownership or Control: Calarys Ltd does not own, operate, manage, or control any of the restaurants, delivery couriers, or third-party reservation systems featured or integrated within the App. All such services are owned and operated by independent third-party merchants.
- Independent Contract: Any transaction, booking, reservation, or purchase you execute through the App constitutes an independent contract between you and the respective third-party merchant. Calarys Ltd is not a party to such transactions.
- Limitation of Liability for Merchant Services: Calarys Ltd shall not be held liable or responsible for the quality, safety, taste, health hazards, delays, cancellation, pricing, or legality of any food, beverage, booking, or other services provided by third-party merchants. Any complaints, refunds, or disputes must be addressed directly to the merchant.
6. Acceptable Use License
We grant you a personal, revocable, non-exclusive, non-transferable, limited license to download, install, and use the App on mobile wireless devices owned or controlled by you, strictly for personal, non-commercial use in accordance with these Terms.
You agree not to:
- Decompile, reverse engineer, disassemble, decrypt, or attempt to extract the source code of the App.
- Use the App for any unlawful, unauthorized, or fraudulent activities.
- Interfere with, disrupt, or compromise the security, performance, or server infrastructure of the App or Website.
- Introduce any malicious software, viruses, worms, or Trojan horses to our systems.
7. Intellectual Property
The App, Website, source code, designs, database, graphics, logos, trademarks, and user interfaces (collectively, the "Proprietary Materials") are the sole and exclusive intellectual property of Calarys Ltd, protected by copyright, trademark, and patent laws of the United Kingdom and international treaties. You are not granted any rights in or to our Proprietary Materials other than the limited usage license explicitly granted in Section 6.
8. Disclaimer of Warranties
The App and Website are provided on an "as-is" and "as-available" basis. To the fullest extent permitted by law, Calarys Ltd disclaims all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Services will be uninterrupted, error-free, secure, or free from data loss.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Calarys Ltd, its directors, employees, or agents shall not be liable to you or any third party for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profit, loss of revenue, loss of data, or other intangible losses, arising from or relating to your use of, or inability to use, the Services, even if we have been advised of the possibility of such damages.
10. Governing Law and Jurisdiction
These Terms, and any dispute, controversy, or claim arising out of or in connection with them (including non-contractual disputes), shall be governed by and construed in accordance with the laws of England and Wales.
Any legal action, suit, or proceeding arising under or in connection with these Terms shall be brought exclusively in the courts of England and Wales, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts.
11. Contact Us
If you have any questions, disputes, or require technical support regarding these Terms, please contact our Support Team at: